THE PERFECT COMPLEMENT TO YOUR RENASANT CHECKING ACCOUNT
Renasant Debit Mastercard® gives you the convenience and protection you deserve—and benefits that can help you get more out of life. Because it’s a debit card, you’ll have safe and easy access to your money. So it’s like having cash but better. Access your funds anytime, anywhere. Make purchases anywhere Debit Mastercard® is accepted around the globe at more than 34 million locations—in stores, online and over the phone. Plus, you can enjoy these additional features:
Mastercard Zero Liability1
As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:
1. You have used reasonable care in protecting your card from loss or theft; and
2. You promptly reported loss or theft to your financial institution.
Mastercard ID Theft Protection2
You must enroll for this benefit at: ID THEFT PROTECTION
Provides you with access to a number of Identity Theft resolution services, should you believe you are a victim of Identity Theft. This product offering will alert you about possible identity theft by monitoring the surface, dark and deep web, searching for compromised credentials and potentially damaging use of your registered personal information in order to detect fraud at its inception. It also provides monthly risk alert / newsletter, resolution services available 24/7 year-round, lost wallet assistance, single bureau credit monitoring, financial account take over monitoring, and URL and domain monitoring.
Extended Warranty Insurance
Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand’s warranty for a maximum of one year.
Satisfaction Guarantee2
Provides up to $250 per product if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.
3-D SECURE - a new dimension of ONLINE SHOPPING SECURITY
3-D SECURE is an added level of fraud protection for online transactions. The 3-D SECURE technology uses a risk-based analytics model to predict the likelihood that an online transaction is being made by the cardholder.
How 3-D SECURE Works
- Navigate to checkout to complete your online transaction.
- Enter card information for your Renasant Bank Mastercard®.
- Receive either 'Authentication Successful' or 'Authentication Failed'. In the case of 'Authentication Failed,' you will be required to verify information and complete the one-time Passcode verification. The Passcode will be sent to the cardholder's phone or email address on record.
Lost or Stolen Cards
If you believe your Renasant Bank Debit Card (or Personal Identification Number / PIN) is lost or stolen, or that someone has accessed or may access your account without permission, call us immediately at 1-877-367-5371.
RENASANT CARD APP
Through your mobile banking app, Renasant Card App allows you to quickly and easily turn your debit card off if it’s lost or stolen. When you find it, switch it back on just as easily. If you suspect your card is gone for good, report your card lost or stolen through the app, and a new card will be sent your way. Get this benefit and others by downloading the Renasant Mobile App and the Renasant Card App today!PAY YOUR WAY
Pay Your Way with Apple Pay® and your Renasant Bank Mastercard® Debit Card. Learn more by clicking on the following link: APPLE PAY® SETUP INSTRUCTIONS
MASTERCARD® AUTOMATIC BILLING UPDATER (ABU)
Renasant Bank Debit Card holders will be automatically enrolled in ABU, an automatic account information updating service provided by Mastercard. ABU helps facilitate uninterrupted processing of your recurring and automatic payments through a secure electronic exchange of account information updates. Information such as your expiration date, card number (if the original card was lost/stolen or transferred), and closed card notifications are updated daily and communicated to participating merchants with whom you have an ongoing payment relationship, such as recurring payments or automatic billings.
Merchant participation is optional and some merchants may not choose to use this service. Participation in ABU does not relieve you of the obligation to ensure that merchants have correct account information on file; failure to do so may result in a declined payment. In addition, neither MasterCard nor Renasant Bank can guarantee that account updates will be communicated to merchants prior to the next billing date.
Cardholder Benefits
- Facilitates uninterrupted service for participating merchants. Recurring payments are more likely to be successful because updated card information is readily available to participating merchants.
- Reduces negative experiences caused by declines.
Account Opt-Out Procedures
This service is a convenience, provided to you at no cost; however, you may opt out of ABU at any time. If you wish to opt out, please call us at 1-877-367-5371. If you opt out, you may opt back in if you decide you want the ABU service in the future.
Terms and Conditions
Renasant Bank debit cards are offered through Mastercard. MasterCard is a registered trademark of Mastercard International Incorporated.
1Certain restrictions apply. Please see www.mastercard.us/en-us/peronal/get-support/zero-liability-terms-conditions.html for more details.
2 The descriptions of the listed benefits are summaries only. Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage. Contact 1-800-MasterCard (1.800.627.8372) for full details.